Return Policy

1. OPTIONAL TOOLS

• We may provide you with access to third-party tools over which we neither monitor nor have any control nor input.
• You acknowledge and agree that we provide access to such tools ”as is” and “as available” without any warranties, representations, or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.
• Any use by you of optional tools offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s).
• We may also, in the future, offer new services and/or features through the website (including, the release of new tools and resources). Such new features and/or services shall also be subject to these Terms of Service.

2. THIRD-PARTY LINKS

• Certain content, products, and services available via our Service may include materials from third parties.
• Third-party links on this site may direct you to third-party websites that are not affiliated with us.
• We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third parties.
• We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites.
• Please review carefully the third-party's policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third party.

3. USER COMMENTS, FEEDBACK,  AND OTHER SUBMISSIONS

• if at our request, you send certain specific submissions (for example contest entries) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, 'comments'), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments.
• We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene, or otherwise objectionable or violates any party‟s intellectual property or these Terms of Service.
• You agree that your comments will not violate any right of any third- party, including copyright, trademark, privacy, personality, or another personal or proprietary right. You further agree that your comments will not contain libelous or otherwise unlawful, abusive, or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third party.

4. PERSONAL INFORMATION

• Your submission of personal information through the store is governed by our Privacy Policy.

5. ERRORS, INACCURACIES, AND OMISSIONS

• Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times, and availability. We reserve the right to correct any errors, inaccuracies, or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).
• We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website should be taken to indicate that all information in the Service or on any related website has been modified or updated.

6. PROHIBITED USES

• In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.

7. IMPORTANT DISCLAIMERS

• We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure, or error-free.
• We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable.
• You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you.
• You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products and services delivered to you through the service are (except as expressly stated by us) provided 'as is and as available for your use, without any representation, warranties, or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.

     8. LIMITATION OF LIABILITY

• In no case shall SWEV INDIA PVT. LTD., our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers, or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.

     9. INDEMNIFICATION

• You agree to indemnify, defend and hold harmless SWEV INDIA PVT. LTD. and our subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns, and employees, harmless from any claim or demand, including reasonable attorneys‟ fees, made by any third party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference or your violation of any law or the rights of a third-party.

   10. SEVERABILITY

• In the event that any provision of these Terms of Service is determined to be unlawful, void, or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.

   11. TERMINATION :

• The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.
• These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our site.
• If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).

   12. ENTIRE AGREEMENT

• The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.
• These Terms of Service and any policies or operating rules posted by us on this site or in respect to The Service constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications, and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).
• Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.

   13. GOVERNING LAW

• This user Agreement and all the rules and policies contained herein and any of your usage of the website and your dealings with the platform shall be governed and construed in accordance with the laws of India.

    14.  Arbitration

• If any dispute arises between you and the platform during your use of website or your dealing with the platform in relation to any activity on the website, In connection with the validity, interpretation, implementation, or alleged breach of any provision of the user agreement and all the rules and policies contained herein, the dispute shall be referred to a sole arbitrator who shall be an independent and neutral third party identified by platform. The Arbitration and conciliation Act,1996 shall govern the Arbitration proceedings place of

 THE Arbitration shall be Surat. Your obligation to pay the payment fees shall not be suspended during the arbitration proceedings.

15. E-COUPONS

• The terms and conditions laid down here shall be applicable on all the E-Coupons used across the website and shall be read together with the existing terms of use and other policies as stated on our website www.swevinda.com and as applicable from time to time.
• Any offer (“E-Coupon”) contained in any electronic communication, or any communication that may be displayed on the website, is made by sellers registered on the platform, and not by the platform itself. The offers provided to the customer by the sellers can be availed by way of the utilization of E-Coupons.
• Offer under the E-Coupon may be in the form of instant discounts and/or cashback Inform of SWEVINDIA credits and/or any other form or manner as may be agreed between the platform and the merchant. E-Coupons are also not offered to, and shall not be used by, Such registered users who under any statutory obligations are prohibited to use e-coupons. Each e-coupon is a privilege provided to registered users by the sellers on the platform and is not a right or claim against the platform. Platform reserves the right to cancel an e-coupon, in case a registered user is found to be in violation of the terms of use.
• The registered user using the e-coupons in any manner shall be deemed to have read, understand, and accepted these terms and conditions. The value of e-coupons and the mode of using e-coupons will be specifically mentioned in the electronic communication sent to you or displayed on the website.
• E-couponS can be redeemed only on purchases made through the website on those listings that provide for the option of e-coupon payments. E-coupons shall be invalidated in case of rejection of payment by Platform pursuant to the platform‟s risk containment measures. E-coupons can‟t be used to buy any item which is illegal or prohibited by the terms of use.
• One e-coupon can be used for one purchase irrespective of the value of such purchase and the unutilized or underutilized value of the e-coupon shall be forfeited and the user can‟t claim any benefit or a substitute an e-coupon in lien of same.
• The purchase value of the Item in excess of the value of the e-coupon shall be paid by the user along with using the e-coupon.
• An E-coupon carries no cash value and that can‟t be transferred, negotiated, or sold and can‟t be redeemed against cash. E-coupons cannot be combined with any other coupons or any other offer or promotion except SWEVINDIA credits.
• The platform may offer various discounts/incentives to the customers on selected products for selected periods, together with any discount that may be offered by the Merchant listed on the platform. The gross discount offered by the platform to the customer may be reduced on account of various business and operational costs, which entail costs such as administration costs, platform costs, tax costs, etc. Since this discount is offered by the platform on selected products and for a specific time, the associated business and operational costs are recovered from the customer. The customer understands and agrees to such costs and accepts a discount net of such costs.
• It is our endeavor to provide the best service to our customers and complete transparency in our dealings. Therefore, the platform has displayed the gross discount available and has subsequently reduced the above-referred cost to arrive at the net discount availed by the customers. This reduction of the gross discount is calculated, keeping in mind the best offer price made available for the selected products to the customers.
• SWEVINDIA reserves the right of it‟s sole discretion, at any time to levy/ charge fees on the processing of the E-coupons and /or provision of the SWEVINDIA credit and/or utilization of the SWEVINDIA credits, without prior intimation or communication.
• SWEVINDIA reserves the right, at it‟s sole discretion, at any time to /change/extend/withdraw any E-coupons and/or SWEVINDIA promotions and/or offers provided three-under without prior intimation or communication.

      SWEVINDIA GRIEVANCE OFFICES:

    In accordance with Information Technology Act,2000 and rules made thereunder and the Consumer Protection Act, 2019, and the Consumer Protection( E-Commerce) Rule,2020 the name and the contact details of the grievance offices are provided below.

NAME SWEV INDIA PVT. LTD

7778855877

16. CHANGES TO TERMS OF SERVICE

You can review the most current version of the Terms of Service at any time